Privacy Notice

1. Who We Are

SeedStone Capital (Pty) Ltd is a licensed micro-lender registered and regulated by the Non-Bank Financial Institutions Regulatory Authority (NBFIRA) of Botswana. We are the controller of personal data collected through this website and our loan application process.

Contact: info@seedstone.co.bw · P.O. Box XXXX, Gaborone, Botswana

2. What Data We Collect

• Identity data: full name, national ID / Omang number, date of birth, gender
• Contact data: phone number, email address, physical address
• Financial data: employer name, position, gross and net salary, bank account details
• Document data: scanned copies of ID, payslips, bank statements, and employment confirmation
• Technical data: IP address (used for fraud detection only), browser type

3. How We Use Your Data

• To assess and process your loan application
• To verify your identity and prevent fraud
• To communicate with you about your application status
• To comply with NBFIRA reporting requirements and anti-money-laundering obligations
• To maintain records as required by Botswana law

We do not sell or share your personal data with third parties for marketing purposes.

4. Data Retention

Loan application records are retained for a minimum of 7 years in accordance with NBFIRA requirements. If your application is declined, basic records are held for 3 years for regulatory and dispute-resolution purposes.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to legal retention obligations. To exercise these rights, contact us at info@seedstone.co.bw.

6. Security

We use industry-standard encryption (TLS 1.2+) for all data in transit. Application data is stored in a secured cloud database with access controls restricted to authorised staff only. Documents are stored in encrypted object storage.